My password hasn’t arrived
Make sure you check your junk mail folder and also [...]
I can’t log in to my account, what’s gone wrong?
There could be a number of different problems causing this. [...]
Can I pay by card over the phone?
Unfortunately we do not take payment over the phone. There [...]
Can I use TACPAC without the internet?
Yes, you just need to download the app onto a [...]
Is it a physical product which comes in the post?
Tacpac is an electronic product which means that you don’t [...]
Can I download the music?
You can download the Tacpac app to a phone or [...]
How many devices can I log in on?
You can put the app onto a maximum of three [...]
Can we get the goods and then send payment?
No. Since Tacpac is not a physical product, we require [...]
How do I set up an account to purchase TACPAC music?
Go to the shop page and add the sets you [...]
Can I order using a purchase order and get an invoice for payment?
Yes, you can add your purchase order number to the [...]
